
Frequently Asked Questions, Troubleshooting, and Forums Guide
I want to respond to an ad. How do I do that? I want to place ads. How do I join? How do I price my used items for sale? How should I handle paying/receiving payment? How many ads can I place on The Swap? Lots of people want my book! How do I decide who gets it?
Why am I unable to log-in and post on the forums? Why can't I get to the site sometimes? I lost my curriculum ads password. Can you get it for me? My email address has changed. How do I change it on my ads and in the forums?
What is a Personal Message (PM)? How can I keep my registration active? Can I use html tags anywhere in my posts? My email address has changed. How do I change it on my ads and/or in the forums? I lost my forum password! Can you get it for me?
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I want to respond to an ad. How do I do that?
Click on the seller's email address (something like name@domain.com), and your email program should pop up. If it doesn't, check your browser configuration, or make sure your stand-alone email program is running. I want to place ads. How do I join?
Visit our Subscription Information page for details. How do I price my used items for sale?
Any way you want...however, these rules of thumb might help you SELL that item. Price generally will be based on age, condition, and popularity of the item. Asking for half or so is a good rule of thumb, but certain items will be worth much more or much less due to their popularity or lack of it. If you really think it's worth more, price it higher. If it doesn't sell, you can always relist it later, or modify the ad. Be sure and state the condition of the item, and many people include the date of publication and edition number as well.
Whoever you like. Some prefer to include the shipping in the price, as they figure it makes it easier for both seller and buyer. The buyer knows up front what the total cost will be, and the seller can roll it into the price. Probably most important is to STATE whether or not you're including P& H in your sales price, so that buyers can decide based on accurate information. Do be aware that shipping, even BOOKS, is not inexpensive these days.
How much will shipping cost?
It may be more than you think! Grab your trusty scales and find out now. Use these two web sites to get a good idea on how much you'll spend on shipping.
How should I handle paying/receiving payment?
Handle it in whatever way buyer and seller agree upon. Some prefer to wait until they've received a check from the purchaser before sending anything out. That way you know that the buyer didn't change his mind at the last moment or whatever. Some wait until the check clears the bank, and some folks prefer to do business with money orders only. For expensive items, C.O.D. is an option, but remember to iron out who pays for the extra charges in exchange for the added security. It's a good idea to agree in advance about who pays for what in case the item is lost in shipping, too. DO remember that you buy and sell at your own risk here. We've built in as many safeguards as we can for subscribers, and have an excellent track record for subscriber-to-subscriber transactions, but we can't guarantee success. We hope everyone that participates here will do so in good faith, but we're unable to provide anyone any guarantees, especially when in a subscriber-to-nonsubscriber transaction.
How many ads can I place on The Swap?
Individuals selling their own personal used items are allowed *ONE AD PER ITEM* and a *MAXIMUM OF 50* ads total on the Swap effective April, 1998. Ads exceeding the limit will be deleted without notice. Repeat offenders may have all ads removed and/or may lose access to The Swap. Remember, you can use the search feature in each category to see how many ads you have placed.
Lots of people want my book! How do I decide who gets it?
That's up to you. Many of us sell to the first person who meets the asking price, and some of us line up second and third buyers in case the first agreement falls through. An often-mentioned "pet peeve" is how to deal with the person who says, "I'm interested in your book." Many of us prefer to agree to sell to the first person who says, "I'll buy your book", because so often the person who's "interested" turns out not to want to buy the book, but is just looking for further information only -- and the exchange of several emails becomes very frustrating for both.
Why am I unable to log-in and post on the forums?
Please check the anchored thread on the Computers & Cash Forum.
Why can't I get to the site sometimes?
There can be a number of reasons why you might not be able to reach this (or any) web site at times. Good or bad, right or wrong, the very nature of the net guarantees it *doesn't* have the reliability of your local TV station (and that goes on the blink sometimes too!). The internet is made up of a huge number of computers all linked which allows you to move from one to the other viewing pages and having a great time. Any problem on that 'linkage', starting at your system and traveling thru however many lines must be traversed to get to our server might result in your being unable to view the pages. Then there's also routine maintenance on the server -- this is usually done early in the a.m. or late at night, but if something urgent comes up during active hours, the guys that run the server are expected to fix it... that too means down time. There are more possibilities, but these are the major culprits. The key on the internet is to 'roll with the punches' and try back again soon. By the way, these problems should never be prolonged. If you think it's more than a minor glitch, please *do* write us! I lost my curriculum ads password. Can you get it for me?
Sure, just email Amy or Kelly from the email address that you're using for your curriculum ads subscription, and ask for it. My email address has changed. How do I change it on my ads and in the forums?
Just email Amy or Kelly and supply your old and new email addresses. Tell us whether you're just on the ads, just on the forums, or on both, and supply your username if you're on the forums.
What is a Personal Message (PM)?
This is a forum feature that allows you to send messages to others on the forum. You click on the icon to the right of a person's message and complete it. You'll know when you have received a PM when you see a waving, red flag on the top-left of the Conference page. Click on it to read your message. The messages are kept in your inbox, which is accessible from your User Menu. How do I keep my registration active?
The system automatically deletes registrations that have not logged-in during a three (3) month period. To prevent this, you only have to log-in once during that time--just four (4) times annually. Can I put html tags anywhere in my posts?
You may use HTML tags in the body of the message, but you must use [square brackets] instead of pointy brackets to do so in DCForum2000. Be especially careful when cutting and pasting text from quoted portions of an email message, and avoid including square or pointy brackets. My email address has changed. How do I change it on my ads and/or in the forums?
Just email Amy or Kelly and supply your old and new email addresses. Tell us whether you're just on the ads, just on the forums, or on both. If you're just on the forums, you can just re-register, but if you want to keep your username, you'll have to notify Amy or Kelly anyway, because the database won't accept the same username for two different entries. I lost my forum password! Can you get it for me?
This is something you can do for yourself! It's in the forum login window, or click here. A new password will be generated and sent to your email account, and you can change it by accessing the "user" icon at the top of the lobby/conferences or topics pages.
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